Request #19-53
  Closed

Any and all documents created between April 1, 2019, and October 22, 2019, which include:

  • communications with Rocket Rez about collection and retrieval of reservation redemption data;
  • internal communication about the manual recording of passenger redemptions when passengers have no reservation e-mail or barcode;
  • database query parameters or excel spreadsheet formulas used to calculate passenger reservation counts, redemption counts and/or redemption rates;
  • documents mentioning thresholds or formula to decide which passengers should receive a warning notice and which should not;
  • all versions and revisions, including draft versions and revisions, of e-mail templates created for the purpose of communicating redemption information to passengers;
  • all versions and revisions, including draft versions and revisions, of a document entitled "Frequently Asked Questions (FAQs): Unredeemed Reservations", which was subsequently published on Kitsap Transit's website at https://www.kitsaptransit.com/uploads/pdf/fast-ferry/2019_faqs_unredeemed-reservations_final_10.14.2019.pdf

Received

October 22, 2019 via web


Departments

None Assigned

Documents

Public

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Staff

Point of Contact

Jill Boltz

Request Closed Public

 

November 12, 2019, 4:56pm
Document(s) Released to Requester Public
PRR 2019-53 McMaster (Rider, Stacy).pdf
November 12, 2019, 4:55pm
Document(s) Released to Requester Public
PRR 2019-53 McMaster (Bhatt).pdf
November 8, 2019, 12:11pm
Document(s) Released Public
Warning Notices - scenario worksheet.xlsx
November 1, 2019, 4:16pm
Document(s) Released Public
Proposed Warning Notice_08.26.2019.docx
November 1, 2019, 4:16pm
Document(s) Released Public
June-August (all bookings).pptx
November 1, 2019, 4:16pm
Document(s) Released Public
Courtesy Copy KT Warning Notice Excessive No-Shows on Fast-Ferry Sailings.msg
November 1, 2019, 4:15pm
Document(s) Released Public
2019_FAQs_Unredeemed Reservations_FINAL_10.14.2019.pdf
November 1, 2019, 4:15pm
Document(s) Released Public
2019_FAQs_Unredeemed Reservations_FINAL.docx
November 1, 2019, 4:15pm
Document(s) Released Public
2019_FAQs_Unredeemed Reservations_DRAFT3.docx
November 1, 2019, 4:15pm
Document(s) Released Public
2019_FAQs_Unredeemed Reservations_DRAFT2.docx
November 1, 2019, 4:15pm
Document(s) Released Public
2019_FAQs_Unredeemed Reservations_DRAFT.docx
November 1, 2019, 4:14pm
Document(s) Released to Requester Public
2019_FAQs_Unredeemed Reservations_DRAFT2.docx
November 1, 2019, 4:14pm
Document(s) Released to Requester Public
2019_FAQs_Unredeemed Reservations_DRAFT.docx
November 1, 2019, 4:14pm
Request Published Public
November 1, 2019, 4:14pm
Request Opened Public
Request received via web
October 22, 2019, 5:39pm